Frequently asked questions
What areas around Ipswich do you service?
We regularly service Ipswich, Springfield
Lakes, Springfield, Ripley, Goodna, Redbank Plains, Brassall, Yamanto, Karalee,
Fernvale, Rosewood, Greater Brisbane and surrounding areas.
Can I try a mobility scooter before purchasing?
In many cases, yes. We understand that
choosing the right mobility scooter is important, so demonstrations may be
available on selected models. Contact us to discuss your needs and available
options.
What types of mobility equipment do you supply?
We supply mobility scooters, lightweight
powerchairs, walkers and rollators, wheelchairs, lift recliner chairs, bathroom
aids, bedroom aids, daily living aids and falls-prevention products. Our range
continues to grow through relationships with leading suppliers.
Do you offer mobility equipment hire?
Yes. We offer short-term hire on selected
mobility equipment. This may suit post-surgery recovery, visiting family
members, temporary injuries or holiday needs. Contact us to check current
availability.
Do you supply equipment for NDIS participants?
Yes. We assist NDIS participants and their
support teams with mobility and daily living equipment. We can also provide
quotations where required as part of the purchasing process.
Can you help Support at Home and Home Care Package clients?
Yes. We work with older Australians and
their families to provide mobility and daily living equipment that supports
independence, safety and quality of life at home.
Do you work with Occupational Therapists?
Yes. We support Occupational Therapists by
sourcing equipment, providing quotations, discussing product options and
arranging delivery to clients where required.
Do you have a physical showroom?
Mobility to You focuses on personalised
service and delivery throughout Ipswich and the wider Brisbane region. Contact
us to discuss demonstrations, product viewing options and available services.
How quickly can I receive my equipment?
Delivery time depends on stock availability
and location. If an item is not immediately available, we can often source it
through our supplier network and provide an estimated delivery timeframe.
Why choose Mobility to You instead of a larger retailer?
We combine access to leading mobility
brands with responsive local service. Customers value our product knowledge,
practical advice, delivery support and willingness to help identify an
appropriate solution.